Query Page


To streamline our customer support, we have created a number of query forms that we must ask you to complete with all the relevant information, to speed up the process of assisting you in an efficient and timely manner.  Please read through the various options and choose the relevant form to your query. 

We will specify on the form the expected response time (between 1 and 3 working days,) but if you feel your query is urgent, please complete the relevant form and then call us on 01772 729698, to make us aware that you've raised a query and it is urgent.

I have an issue with my order

My order has not yet arrived

My order has missing item(s)

My order/item(s) have arrived damaged

I have another query in relation to my order


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